Maintenance Plans

Avoid costly repair fees with Shawnee’s maintenance programs

It can be a pain when phone or Internet service is disrupted, Shawnee can get you back up and running

Get covered, with Shawnee’s Maintenance programs. For a low monthly price, you can rest assured that if you run into problems with you Internet or phone service, Shawnee’s technicians will ensure a hassle free repair at no additional cost.

Line Maintenance

My phone isn’t working. Now what?
In the event that you experience an interruption in telephone service, the first step is to call our Equality office at 618-276-4211 or our Lovington office at 217-873-5211. If it is determined that Shawnee’s facilities are trouble free, then the problem is most likely with the wiring or telephone jacks inside your home or business. Wiring repairs could cost over $45, unless you have Wire Maintenance.

Benefits

  • No cost on site diagnosis
  • Repair and/or replacement of inside wiring & telephone jacks that meet R.T.C.S. ANSI/EIA/TIA-570 & ANSI/EIA/TIA-568-8.2

Get covered with Shawnee’s Line Maintenance service for only $2.99/month.

Premium Maintenance

Let’s face it, not everyone has the skills or time to try to configure a wireless router, so let us do it for you. Shawnee’s Premium Maintenance provides a dual band wireless router with robust WIFI coverage will transmit up to 1.5 GB of data and can connect a large volume of wireless devices. Sign up today and enjoy hassle free WIFI!
(Not available in Lovington)

Benefits

  • No cost on site diagnosis
  • Robust WIFI coverage
  • Dual Band capability
  • Repair and/or replacement of inside wiring & telephone jacks that meet R.T.C.S. ANSI/EIA/TIA-570 & ANSI/EIA/TIA-568-8.2
  • Repair and/or replacement of any Internet wiring & data jacks that meet R.T.C.S. ANSI/EIA/TIA-570 & ANSI/EIA/TIA-568-8.2
  • Worry free replacement and configuration of wireless routers
  • Free next business day delivery of your replacement equipment
  • Older routers are replaced with up-to-date models

Get total coverage with Shawnee’s Premium Maintenance for just $10/month.